WMN provides around-the-clock support to clients and their members with unmatched customer service and preauthorization services using trained operational and medical resources.

You can be reassured that 24*7 help is just a phone call away no matter where in the world you are. Advice and assistance are available to deal with any medical matter by our in-house specialists. International standards of primary medical care in developing countries can be accessed through our network.

Our authorization procedure involves evaluation of requests for services prior to the delivery of care, and when conducting preauthorization activities, network providers ensure that the coordination and provision of medically necessary services occur in a timely and efficient manner. Our clinicians use standardized criteria to make medical necessity and appropriateness of level of care and determinations for pre-authorization or pre-certification.

Our pre-authorization process helps members get the most successful health care treatment possible through the right care, from the right provider, at the right time, and in the right environment.

You can rely on WMN for any assistance 24 hours a day, 7 days a week.

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